Business Growth

Leadership

 

Interested in gaining in-depth knowledge and understanding of The Five Practices of Exemplary Leadership®? Attend The Leadership Challenge Workshop®.

We can help:

  • One-on-one coaching

  • Leadership Assessment tool (Leadership Practices Inventory)

  • Workshops led by Certified Trainers

Teamwork
 

Want to improve teamwork? Inspiring vision and fostering collaboration are key to create an environment of harmonious teamwork. It's doable by building trust, sharing information and facilitating relationships.

We can help:

  • One-on-one coaching

  • Strategic Planning Sessions

  • Workshops led by Certified Trainers

Customer Service

 

Increase customer satisfaction by "Strengthening the Links," a workshop to link people to customers. Empower employees to enhance customer service. What are the benefits of excellent customer service? Let's generate ideas to exceed customer's expectations beyond what your competitors do today!

We can help:

  • One-on-one coaching

  • Workshops (4 sessions related to organization's strategic plan)

  • Implementation and accountability sessions

Performance Management
 

Looking to increase productivity? Employee retention? Increase the bottom line? Methodologies are shared to engage employees in developing goals, tracking results, creating performance improvements plans and implementing effective recognition.

We can help:

  • One-on-one coaching

  • Facilitate planning

  • Develop business strategies

Sales Skills
 

Would you like to know the proven Sales Success Formula? Develop win/win solutions with your customers? Learn skills to handle disgruntled customers? Sales professionals and customer service representatives will learn the principles and skills that lead to open communication, cooperation and collaboration between buyer and seller.

We can help:

  • One-on-one coaching

  • Workshops by Certified Trainers

  • Strategic Planning

Conflict Resolution
 

Would you like to know a proven six-step method for resolving conflicts so that needs (not competing solutions) get clearly identified and new, more creative solutions are found? Would you like less time spent refereeing disagreements and conflicts between team members, freeing up time for productive work?

We can help:

  • One-on-one coaching

  • Workshops by Certified Trainers

  • Peace strategies