Business Growth
Leadership
Interested in gaining in-depth knowledge and understanding of The Five Practices of Exemplary Leadership®? Attend The Leadership Challenge Workshop®.
We can help:
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One-on-one coaching
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Leadership Assessment tool (Leadership Practices Inventory)
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Workshops led by Certified Trainers
Teamwork
Want to improve teamwork? Inspiring vision and fostering collaboration are key to create an environment of harmonious teamwork. It's doable by building trust, sharing information and facilitating relationships.
We can help:
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One-on-one coaching
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Strategic Planning Sessions
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Workshops led by Certified Trainers
Customer Service
Increase customer satisfaction by "Strengthening the Links," a workshop to link people to customers. Empower employees to enhance customer service. What are the benefits of excellent customer service? Let's generate ideas to exceed customer's expectations beyond what your competitors do today!
We can help:
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One-on-one coaching
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Workshops (4 sessions related to organization's strategic plan)
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Implementation and accountability sessions
Performance Management
Looking to increase productivity? Employee retention? Increase the bottom line? Methodologies are shared to engage employees in developing goals, tracking results, creating performance improvements plans and implementing effective recognition.
We can help:
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One-on-one coaching
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Facilitate planning
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Develop business strategies
Sales Skills
Would you like to know the proven Sales Success Formula? Develop win/win solutions with your customers? Learn skills to handle disgruntled customers? Sales professionals and customer service representatives will learn the principles and skills that lead to open communication, cooperation and collaboration between buyer and seller.
We can help:
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One-on-one coaching
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Workshops by Certified Trainers
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Strategic Planning
Conflict Resolution
Would you like to know a proven six-step method for resolving conflicts so that needs (not competing solutions) get clearly identified and new, more creative solutions are found? Would you like less time spent refereeing disagreements and conflicts between team members, freeing up time for productive work?
We can help:
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One-on-one coaching
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Workshops by Certified Trainers
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Peace strategies